Tom Mearns
    Plaster relief of rolling hills folding into one another towards a horizon

    Designing gov services, prototyped end to end.

    Shaped by research and tested with the people who use them.

    About

    I'm an interaction and user experience designer working on UK government services. I design journeys end to end and build them as prototypes that look and behave like the finished service. They are tested with users, taken through service assessments, and used by business analysts and developers to build the real thing. AI is part of my daily toolkit.

    About TomThe AI workflow
    Latest work · Alpha to Private Beta

    Defra and the MMO

    Marine Planning & Licensing

    I designed the initial journey that took the service through Alpha and into Private Beta, then the marine licence application, from the GOV.UK front end that applicants use to the Dynamics 365 caseworking system that case officers work in.

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