Selected work

A collection of case studies from my time working with UK government departments. Focusing on GDS standards, accessibility, and complex user journeys.

GOV.UKMarine Licensing

Defra / MMO

Marine Planning & Licensing

Designing and prototyping the new marine licensing journeys for the Get permission for marine work service.

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GOV.UKHealthcare

MHRA

RegulatoryConnect

Tracking applications and live authorisation of medical licences for the healthcare industry.

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Trade Finance Reporting & Reconciliation

GOV.UKFinance

UK Export Finance

Trade Finance Reporting & Reconciliation

Designing secure reporting and reconciliation systems for UKEF's trade finance loan data.

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GOV.UKPassports

HM Passport Office

Digital Application Processing

Transformational caseworking system achieving speed and quality improvements.

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